Some months it's really hard for me to identify and communicate what our challenges are; not because they don't exist, but because the daily grind means I'm either not super-conscious about them or that I've forgotten about something important.
Raising venture capital wasn’t part of the initial plan for Receiptful. In fact, everything I did initially was 100% geared towards building a bootstrapped, self-funded product and startup.
We all make mistakes and our journeys are imperfect, which means that merely avoiding fucking up (badly) is sometimes the path to success.
The most difficult time to support customers is when everything (your startup, product and team) is new.
One of the biggest challenges we've had at Receiptful has been to get our users to switch their receipts to Live Mode.