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Do Not Fuck This Up

We all make mistakes and our journeys are imperfect, which means that merely avoiding fucking up (badly) is sometimes the path to success.<...> I think about this often in the context of our journey with WooThemes, where we made so many mistakes along the way and that after 6

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Pressing pause on a startup is the hardest thing I've ever done.

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Early-Stage Customer Support

The most difficult time to support customers is when everything (your startup, product and team) is new.<...> This is mostly down to three reasons: The To Do list is way bigger than the actual amount of human hours, focus and energy that is at your disposal. (And many startups

The Three Small Changes That Created 81% More Active Users

One of the biggest challenges we've had at Receiptful has been to get our users to switch their receipts to Live Mode.<...> Receiptful works a lot like Stripe in that sense: you sign up, connect to your store, set up your receipt template, test that it's working fine and

An Alternative View of Passion

The popular, omnipresent mantra in our societies is: "Only work on things you're passionate about."<...> Yet that simple mantra does not consider any of the nuances that relates to pursuing passion. As an entrepreneur, passion is something that I've mostly embraced throughout my various pursuits. In every pursuit, passion

Doing Everything Today

Nothing can wait for tomorrow.<...> Or that's at least what we tell ourselves. I know I start every week looking at Receiptful's to do's and I have this urge to to work on everything at once (and wrap it up too). Right now that urge is even worse, because

Living a Full Life

"I'm busy." is probably the worst-ever response to "How are you doing?".<...> I've previously written about how saying "I'm busy" is actually saying much more than just those two simple words. As such I've developed a serious aversity to the notion of being busy and I admonish myself whenever

Silly Self-Censorship

Why don't I just say what I think?<...> My writing here has always gone through highs and lows. I also thought that I write more when I carve out the time (to do so), am in a generally positive frame of mind and / or feel like I have something

How Our Mailing Lists Grew From 0 to 3000+ Subscribers

In the last two weeks we launched two content products that helped us acquire more than 3000 e-mail addresses.<...> The two products that we launched are: Keep Your Friends Close & Your Customers Closer, a free e-book about how to increase customers' lifetime value; and ToughChit, a free, weekly