customer service

12 posts


Apr 28
Early-Stage Customer Support
Dec 06
Bullshit Terms
May 21
The Greatest Startup Hack: Give Your Customers Exactly What They Want
Mar 26
Can You Deliver On Your Brand's Promises?
Mar 25
Your Competitors Are Making It Easy For You
Jan 29
Promotional Leniency
Dec 08
I'm not a MailChimp customer, but...
Sep 20
Straining Your Own Support
Sep 05
The Weight of a Title
Aug 25
Companies & Bullshit Excuses
Aug 09
Most Customers Don't Give 2nd Chances
Feb 28
Smileys